Award-Winning MSP Since 2002

Boston Managed IT Services & Expert MSP Solutions

Transform your business with strategic managed IT services. Massachusetts companies trust our proven solutions to reduce costs, strengthen security, and drive innovation through technology excellence.

500+
Satisfied Clients
20+
Years Experience
24/7
Monitoring & Support

Trusted Managed IT Services Provider in Boston, MA

Boston, MA Managed IT Services for Innovation-Driven Businesses

Since 2002, we've helped 500+ businesses nationwide reduce IT costs, eliminate downtime, and scale their operations with award-winning managed IT services. Recognized by CIO Review as one of the "Top Most Promising Managed IT Services Providers," we deliver enterprise-grade solutions that drive real business results.

Why Boston Businesses Replace Break-Fix IT with Managed Services

Many companies in the Greater Boston area struggle with unreliable break-fix IT support, expensive internal IT staff, or trying to manage technology themselves. From innovative startups to established enterprises, businesses are discovering that our managed IT services provide a better solution.

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Predictable IT Costs

Replace unpredictable emergency expenses with transparent monthly pricing. Our fixed-rate model eliminates surprise repair bills and helps you budget confidently for technology investments.

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Faster Problem Resolution

Experience the advantage of proactive monitoring that prevents issues before they disrupt operations. When problems do arise, our technicians resolve them quickly because they understand your unique environment.

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Access to Specialized Expertise

Gain immediate access to certified professionals across multiple technology disciplines. From cybersecurity specialists to cloud architects, you get enterprise-level expertise without the overhead.

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Scalable Solutions

Expand confidently knowing your technology infrastructure can adapt to your growth. Whether adding new locations, users, or services, our scalable approach eliminates complexity.

The result? Local businesses typically see 80-95% reduction in IT-related downtime, predictable technology costs, and improved employee productivity. Most importantly, leadership teams can focus on innovation and growth instead of managing technology problems.

"Stratify IT transformed our non-profit's technology over eight years. They set up an effective email system, secure remote access, and HIPAA-compliant database protection for our sensitive client health data... More than just tech support, they became true partners in our community mission."

Healthcare Non-Profit Organization

Ready to Eliminate IT Headaches and Reduce Costs?

Join hundreds of businesses nationwide that have transformed their operations with our managed IT services

How to Get Started with Managed IT Services in Greater Boston

Transitioning to managed IT services is straightforward when you work with experienced technology professionals. Here's how local businesses typically begin their IT outsourcing partnership with us and what you can expect from the implementation process.

Your Path to Better IT Management:

  1. Free IT Assessment
    • Comprehensive Infrastructure Review: We evaluate your current technology stack, security posture, and operational efficiency to identify improvement opportunities and compliance gaps.
    • Cost-Benefit Analysis: Compare your current IT spending with our managed service pricing to show potential savings and improved value delivery.
  2. Customized Service Plan
    • Tailored Solutions: Based on your assessment, we design managed IT services that address your specific needs, regulatory requirements, and growth objectives.
    • Transparent Pricing: Clear monthly pricing with no hidden fees, so you know exactly what your IT will cost and can budget accordingly.
  3. Seamless Transition
    • Minimal Business Disruption: We handle the transition to our managed services during scheduled maintenance windows to avoid impacting your critical business operations.
    • Knowledge Transfer: Our technicians thoroughly learn your environment and work closely with your existing staff to ensure continuity and smooth ongoing operations.
  4. Ongoing Partnership
    • Proactive Management: 24/7 monitoring begins immediately, with regular maintenance, security updates, and system optimization to keep your infrastructure running at peak performance.
    • Strategic Technology Planning: Quarterly business reviews help align your technology roadmap with business objectives and ensure your IT investments support growth and innovation.

What Local Businesses Can Expect:

  • Rapid Implementation: Most businesses are fully onboarded within 2-4 weeks with minimal disruption
  • Immediate Protection: 24/7 system monitoring and security protection begins as soon as services are activated
  • Knowledgeable Support: Direct access to technicians who understand your environment, industry requirements, and regulatory landscape
  • Regular Communication: Monthly performance reports and proactive updates on system health, security status, and optimization opportunities

The investment in professional managed IT services typically pays for itself within the first few months through reduced downtime, eliminated emergency repair costs, improved productivity, and better regulatory compliance.

"We founded our company in 2009 and had already been working with [Stratify IT] for many years... Even more remarkable is that we have had no security breaches across our three companies in 20 years of service."

Royalty Solutions Corp - 20+ Year Client

Most importantly, you'll have peace of mind knowing your technology infrastructure is managed by experienced professionals who understand your unique business environment and regulatory requirements.

Take the First Step Toward Better IT Management

Get your free IT assessment and discover how managed services can improve your operations and support your growth


Whether you're a biotech startup in Cambridge, a financial services firm in the Financial District, or a healthcare institution in Longwood Medical Area, your technology should fuel innovation—not create obstacles. Our comprehensive managed IT services eliminate the complexity and cost of managing technology in-house while providing the expertise and reliability your business demands.

Boston businesses choose us because we deliver:

  • 24/7 proactive monitoring that prevents problems before they impact your operations
  • Vendor-neutral solutions tailored to your industry and regulatory requirements
  • Enterprise-grade security with HIPAA, SOX, and NIST compliance expertise
  • Predictable monthly costs that eliminate surprise IT expenses

Complete Managed IT Services for Boston

Our comprehensive managed IT services cover everything your business needs to operate efficiently and securely. From proactive monitoring to strategic planning, we handle your technology so you can focus on innovation and growth.

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24/7 IT Monitoring & Support

Round-the-clock monitoring of your servers, networks, and endpoints. Issues are detected and resolved before they cause downtime, keeping your business running smoothly.

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Cybersecurity & Compliance

Multi-layered security protection with expertise in HIPAA, SOX, GLBA, and NIST frameworks. Protect your data while meeting strict regulatory requirements common in Boston's finance and healthcare sectors.

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Cloud Solutions & Migration

Seamless transition to cloud platforms including Microsoft 365, AWS, and Azure. Reduce costs while improving collaboration and accessibility for your distributed teams.

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Help Desk & User Support

Direct access to certified technicians who know your environment. Fast resolution times and personalized support that keeps your team productive and focused on core business activities.

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Backup & Disaster Recovery

Automated backups and tested recovery procedures ensure your data is protected and your business can quickly recover from any disruption, including weather-related events.

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Strategic IT Planning

Technology roadmaps aligned with your business goals. Make informed decisions about IT investments that support growth and competitive advantage in Boston's dynamic market.

Specialized Solutions for Boston's Key Industries

Boston's economy thrives on innovation across biotechnology, financial services, healthcare, and education. Our 20+ years of experience serving diverse businesses nationwide means we understand your specific challenges and can deliver solutions that address them effectively.

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Biotechnology & Life Sciences

High-performance computing infrastructure for research and development. Secure data management for clinical trials, regulatory compliance, and intellectual property protection.

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Financial Services

SOX and GLBA-compliant IT infrastructure for banks, investment firms, and fintech companies. Secure trading platforms and risk management systems with minimal latency.

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Healthcare & Medical

HIPAA-compliant solutions for hospitals, research institutions, and medical device companies. Secure patient data management and seamless EMR integration across multiple locations.

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Higher Education

Scalable infrastructure for universities and colleges. Support for distance learning, research computing, and campus-wide collaboration with robust security and identity management.

Why Boston Businesses Choose Our MSP Services:

  • Proven Track Record: 500+ satisfied clients across diverse industries since 2002
  • Industry Recognition: Named "Top Most Promising Managed IT Services Provider" by CIO Review
  • Government Qualified: SAM-registered with CAGE code 0QV14 for federal contracting
  • Compliance Expertise: Specialists in HIPAA, SOX, GLBA, NIST, and FDA validation
  • Security Excellence: 20+ years with zero security breaches for our long-term clients
  • Client Relationships: Many clients have partnered with us for 10-20+ years

Why Replace Your Current IT Support with Managed Services

Many Boston businesses struggle with unreliable break-fix IT support, expensive internal IT staff, or trying to manage technology themselves. Our managed IT services provide a better solution that reduces costs while improving performance and security.

πŸ’°

Predictable IT Costs

Replace unpredictable emergency expenses with transparent monthly pricing. Our fixed-rate model eliminates surprise repair bills and helps you budget confidently for technology investments that support growth.

⚑

Faster Problem Resolution

Experience the advantage of proactive monitoring that prevents issues before they disrupt operations. When problems do arise, our technicians resolve them quickly because they already understand your unique environment and business requirements.

πŸ”§

Access to Specialized Expertise

Gain immediate access to certified professionals across multiple technology disciplines. From cybersecurity specialists to cloud architects, you get enterprise-level expertise without the overhead of building an internal team.

πŸ“ˆ

Scalable Solutions

Expand confidently knowing your technology infrastructure can adapt to your growth. Whether adding new locations, users, or services, our scalable approach eliminates the complexity and risk of managing expanding IT requirements internally.

The result? Boston businesses typically see 40-60% reduction in IT-related downtime, predictable technology costs, and improved employee productivity. Most importantly, leadership teams can focus on innovation and growth instead of managing technology problems.

Ready to Eliminate IT Headaches and Reduce Costs?

Join hundreds of businesses nationwide that have transformed their operations with our managed IT services

How to Get Started with Managed IT Services in Boston

Transitioning to managed IT services is straightforward when you work with experienced technology professionals. Here's how Boston businesses typically begin their IT outsourcing partnership with us and what you can expect from the managed service implementation process.

Your Path to Better IT Management:

  1. Free IT Assessment
    • Comprehensive Infrastructure Review: We evaluate your current technology stack, security posture, and operational efficiency to identify improvement opportunities and compliance gaps.
    • Cost-Benefit Analysis: Compare your current IT spending with our managed service pricing to show potential savings and improved value delivery.
  2. Customized Service Plan
    • Tailored Solutions: Based on your assessment, we design managed IT services that address your specific needs, regulatory requirements, and growth objectives.
    • Transparent Pricing: Clear monthly pricing with no hidden fees, so you know exactly what your IT will cost and can budget accordingly.
  3. Seamless Transition
    • Minimal Business Disruption: We handle the transition to our managed services during scheduled maintenance windows to avoid impacting your critical business operations.
    • Knowledge Transfer: Our technicians thoroughly learn your environment and work closely with your existing staff to ensure continuity and smooth ongoing operations.
  4. Ongoing Partnership
    • Proactive Management: 24/7 monitoring begins immediately, with regular maintenance, security updates, and system optimization to keep your infrastructure running at peak performance.
    • Strategic Technology Planning: Quarterly business reviews help align your technology roadmap with business objectives and ensure your IT investments support growth and innovation.

What Boston Businesses Can Expect:

  • Rapid Implementation: Most businesses are fully onboarded within 2-4 weeks with minimal disruption
  • Immediate Protection: 24/7 system monitoring and security protection begins as soon as services are activated
  • Dedicated Support Team: Direct access to technicians who understand your environment, industry requirements, and business needs
  • Regular Communication: Monthly performance reports and proactive updates on system health, security status, and optimization opportunities

The investment in professional managed IT services typically pays for itself within the first few months through reduced downtime, eliminated emergency repair costs, improved productivity, and better regulatory compliance.

Most importantly, you'll have peace of mind knowing your technology infrastructure is managed by experienced professionals who understand Boston's unique business environment, Massachusetts regulatory landscape, and the specific challenges facing businesses in the Greater Boston area.

Take the First Step Toward Better IT Management

Get your free IT assessment and discover how managed services can improve your operations and support your growth

Frequently Asked Questions

Yes, we provide managed IT services throughout Boston, Cambridge, Newton, Brookline, and surrounding Massachusetts areas. We offer both remote support and on-site visits when needed.

Absolutely. We specialize in HIPAA, SOX, GLBA, and NIST compliance for Boston's healthcare, financial, and biotech companies. We'll assess your current setup and implement necessary security controls.

Most businesses are fully set up within 2-4 weeks. We start with a free assessment, create a transition plan, and handle the migration with minimal disruption to your operations.

Our services typically cost 40-60% less than hiring internal IT staff, while providing 24/7 coverage and access to multiple specialists. We offer transparent monthly pricing with no surprise fees.

We monitor your systems 24/7 to prevent issues before they happen. If problems occur, our team responds immediately and already knows your environment for faster resolution.

Sally Porter
May 19, 2025
 
I had the wonderful experience of working with Sharad Suthar and his team for about 10 years while being the property manager for a 40+ retail store and business office shopping center. It was such an outstanding experience from start to finish. Sharad’s commitment to excellence in every aspect of his work from developing and maintaining our shopping center’s computer system to providing invaluable ongoing support with his remarkable attention to detail. One of the most impressive aspects of his service is his availability and dedication, always ready to help. His proactive approach and personalized attention made a huge difference in keeping our operations seamless and efficient. I truly appreciate Suthar’s expertise and commitment to solutions tailored to the needs of our shopping center. He is highly professional, knowledgeable and always responsive. I would not have been able to manage the center without his expertise and commitment.

Karen Rifai
May 18, 2025
 
We’ve used Stratify IT for our art studio business for 20 years, and it’s been a wonderful choice. Sharad and Lena have helped us with all our hardware and software needs, advised us, guided us, and have been available to capably troubleshoot any and all questions and issues as they arise. They’re customer-focused and very responsive, and I recommend them very highly.

Angel Sanchez
Apr 23, 2025
 
Stratify IT transformed our non-profit's technology over eight years. They set up an effective email system, secure remote access, and HIPAA-compliant database protection for our sensitive client health data. Their team fixed both major and subtle tech issues, optimized our equipment to last longer, and implemented reliable backups. With over 100 staff serving the Inwood-Washington Heights community, we valued their responsive service and understanding of non-profit needs. More than just tech support, they became true partners in our community mission.

Julien Frank
May 8, 2024
 
Sharad and his team are top-notch. I worked with Sharad for many years - everything from typical business IT needs to complex system launches and integrations. Absolutely no hesitation recommending Stratify.

DEREK POWER
Apr 20, 2024
 
In 2020, we engaged Strategic Response Systems (SRS) to address team collaboration and data security challenges, enabling us to concentrate on our construction projects. SRS efficiently resolved these concerns, ensuring seamless operations and minimizing disruptions to our productivity. Their continuous user training and responsive technical support empowered our team and increased our productivity. We wholeheartedly endorse SRS, as they surpassed our expectations by providing peace of mind, streamlined collaboration, and enhanced data security. SRS has undeniably become our trusted IT partner.

Chris Ohanian
Mar 3, 2024
 
I was employed as a Network Manager at DesignWorks Jewelry Group (later became a part of Tache Jewelry), a well-established diamond company that required hardware, software, and network upgrades starting from 2004. To assist in this project, we interviewed a few prospective consultants. SRS stood out from the rest with their collaborative and innovative spirit and forward-thinking ideologies. SRS became our partner in this project as we worked together to implement new firewalls, switches, and network cabling. We set up imaging and deployed new workstations loaded with updated OS and applications to all employees. We installed a new Exchange email system, external DNS, and VPN access into the company. SRS's skilled technological expertise allowed for quick project completion. Even after the project was completed, SRS provided ongoing support to ensure our success. SRS became our go-to for all network-related tasks and projects going forward. One of those additional projects was to build a remote office network from the ground up in Manhattan's Diamond District. SRS assisted in configuring the network and a P2P internet connection between our offices. The company was grateful and very satisfied with the services that SRS provided. I recommend SRS for all phases of network system implementation, support, security, and consultation.

Shirley Lascano
Feb 25, 2024
 
For nearly a decade, SRS managed our systems at Chado Raph Rucci. Their expertise modernized our systems, supported industry applications, enhanced cybersecurity, and ensured seamless executive connectivity. SRS connected our factory to our SoHo headquarters, established disaster recovery and business continuity plans, and promptly addressed issues, even on weekends and holidays. With SRS, our systems stayed secure, providing peace of mind. Their transparent fixed-rate pricing ensured predictability. We highly recommend SRS for their exceptional past service and commitment to clients.

Royalty Solutions
Jun 23, 2022
 
We founded Royalty Solutions Corp in 2009 and had already been working with Strategic Response Systems for many years with our first company. They got us up and running with the latest technologies and systems and helped us migrate to the data center environment, even working with the software vendors to help us make a seamless transition. Even more remarkable is that we have had no security breaches across our three companies in 20 years of service. Support requests were handled on time and gave us the confidence that we would be able to get in touch with them anytime, either via email, text message, or phone. With Strategic Response Systems serving as both our MSP and Cloud Service provider, it ensured that we would get quick response times and allowed us to focus on our core business and doing what we do best.

Mark Spier
Jun 23, 2022
 
Memory Lane Music Group has worked with Strategic Response Systems for over 20 years, when they first responded to an IT emergency call. We ended up hiring them as our Managed Service Provider and eventually as our Cloud Services Provider, and they helped us grow through the launch of two additional companies. Strategic Response Systems provided us with all the advantages of an in-house IT team without the payroll expense. They have always provided us with support within minutes of an urgent phone call, regardless of the time of day or night. We don’t get a support ticket; we get a call-back. It feels like they are part of the company because of how invested they are in our operations running smoothly. They migrated all our in-house data to the cloud without any downtime. Also, when we moved offices twice in the past 20 years, it was done without an interruption of services or my team’s productivity.

Seth Perlman
May 13, 2022
 
In 2006 Perlman & Perlman reached out to Strategic Response Systems to help them meet the needs of this new era with updates to its IT infrastructure and implementing a strategic cloud solution. The over-arching goal of the project was to remove all IT-related worries from business, so that the business could focus on its core priorities to serve customers effectively and grow. Working with Strategic Response Systems helped transform our company and branch offices into a true 21st century enterprise that now embraces technology for the security, reliability, productivity gains and ease of use that SRS’s Infrastructure-as-a Service offers, Perlman continued. It took patience on both sides to be sure, but the gains we have realized as a company and the training our staff has received have proven invaluable.

Transform Your Boston Business with Strategic IT

Massachusetts companies are gaining competitive advantages through award-winning managed IT services. Join 500+ businesses that have reduced costs, eliminated downtime, and accelerated growth with our proven technology solutions.

βœ“ Award-winning managed IT services for Boston businesses
βœ“ 20+ years experience serving Massachusetts companies
βœ“ Proven results with 500+ satisfied clients nationwide
βœ“ Zero security breaches for 20+ year clients
βœ“ Complete IT management from monitoring to strategy

Start Your Boston IT Partnership Today

Experience the difference that strategic managed IT services make for your business operations, security, and growth potential with our proven approach tailored for Greater Boston companies.

Free
IT Assessment
24/7
Monitoring & Support
2-4 Weeks
Full Implementation
20+ Years
Zero Breaches